CMMI Quality
Nowadays, to satisfy a growing market for technological solutions, software production companies must permanently search for alternatives to improve their performance and product quality to continue competing in an ever more global and aggressive scenario. This situation becomes more obvious when the needs for global software production are analyzed:
Best performance,
Most efficiency,
To avoid loss of markets,
Better trained Human Resources,
and Products which allow the integration of different technologies .
If the issues are seen from a general perspective, it is possible to affirm that the industry has an urgent need for optimizing every angle of product development. To reinforce this statement, it is currently accepted, throughout the world, that the quality in the process to develop certain product has a deep impact in its final quality. Therefore, process development improvements become a survival strategy instead of a possible option.
By understanding these concepts, any organization is ready to introduce changes that will redound in large benefits at different levels (economic, customer satisfaction, internal motivation, amongst others).
Many improvement models have been developed to facilitate software process improvement programs (SPI as known in literature): CMMI (Capability Maturity Model Integrated) from Software Engineering Institute, ISO 9000, BOOSTRAP and many others. Each one of these models usually present strategies and guidelines to facilitate process optimization achieving return results above 30:1 values. The use of these models implies to make investments in solutions evaluation, process and procedures definition, tools implantation, training of resources, divulging the practices and monitoring results to allow adjustment of processes in accordance with these issues. But mainly, maturity models demand the commitment of human resources in every level and the management of cultural change within the organization, which represents a fundamental effort.
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Historical Background:
Eight companies which are part of Rosario Technology Cluster: Assist S.A., Consultar S.H., Consultores en Organización S.A., KSoft S.A., Los Graneros S.R.L., Neuralsoft S.R.L , Soluciones Punto Com S.A. and Suasor S.A., understood and recognized the problematic of maturity models and by the end of the year 2002 they started a process of implementation for CMMI Levels 2 and 3 maturity models that was finished, achieving certification, by the end of the first 4-month period in 2004. The importance of these actions are not only rooted in the improvement of product quality that these companies produce, but they also act as an incentive for other companies throughout the region and the country, for implementing quality standards and models for software production. The main assets achieved by the associative work of these companies are: the establishment of a common approach methodology to allow joint-effort for developing larger projects and paving the way for the creation of the “Rosario Quality Center”, afterwards named CCTI (IT Quality Center), which provides the companies in the region with easy access to implementation processes of maturity models and software development process standardization.. |
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